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30-Day Money-Back Guarantee

We want to ensure that you are completely happy with your purchase. We understand that sometimes it’s difficult to choose the right products online and it's ok to change your mind! All Mom&More changing bags come with our 30-Day Confidence Guarantee. Any brand new product can be returned for a full refund or store credit within 30 days of delivery. Our 30-Day Confidence Guarantee only applies to MehrAlsMami Changing Bags and does not apply gift cards or other accessories. There are NO returns or EXCHANGES on SALE items. We do not offer returns or exchanges on International (Orders outside the Europe and Central Asia) purchases. MehrAlsMami is not responsible for lost or stolen items when shipped to a residence. When checking out and choosing a shipping option, please select 'FEDEX Ground Shipping Direct Signature Required' if the threat of theft is a concern.

Processing time

Refund can take between 10-14 business days after item is received to be processed. If your item is found to not be eligible for return, we will notify you.

Return Policy

In the unlikely event that you’re not 100% satisfied with the performance of the product, please use your enclosed return shipping label and send it back for a full refund. All returns must be: - sent back within 30 days of the delivery date - undamaged. - free of stains, makeup, deodorant, - contain all the components. - MehrAlsMami does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return. - return packages must include the printed return request and original packing slip to ensure processing. If you have misplaced the return shipping label, please contact MehrAlsMami2019@gmail.com for a replacement to be provided.

Defective, Incorrect or Missing items

We know how frustrating this can be. Rest assured, we want to make every order perfect for our customers! Upon receiving your order, please thoroughly check the delivered items. Should you receive an item that is defective, incorrect, or you believe that you are missing an item: please email MehrAlsMami2019@gmail.com within 2 business days of delivery. Depending on the circumstance, we may be able to extend this timeframe up to 5 business days; please report your item as soon as possible for assessment.Include a photo and description of the issue along to ensure a speedy resolution. We will work with you to correct the order as quickly as possible!

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